SEO report of customerinput.com
Customer input Ltd
www.customerinput.com/
Pioneers in Customer Experience Management
Tasks
- Select one version of your site as main and make a redirect from other versions to that one.
- Avoid using deprecated HTML tags.
- Implement the viewport meta tag.
SEO
URL
Domain : www.customerinput.com/
Character length : 22
Title
Customer input Ltd
Description
Pioneers in Customer Experience Management
Keywords (meta keywords)
Customer input, Customer Experience Management, CEM, Customer Research, Service Design, Innovation, Interaction Design, Seminars, Workshops, Training, Hong Kong, Asia
Error! Using “meta keywords” is meaningless in a while.
Error! Using “meta keywords” is meaningless in a while.
Open Graph Protocol
Error! The website does not use the OG (Open Graph) protocol.
Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://customerinput.com/robots.txt
https://customerinput.com/robots.txt
| User-agent | Disallowed for the search engines |
|---|---|
| * |
|
Social
Social Engagement
No info found.
Content
Doctype
XHTML 1.0 Transitional
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Customer input Ltd
Character length : 18
Good! The title’s length is between 10 and 70 characters.
Character length : 18
Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 12%
Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Headings
| H1 | H2 | H3 | H4 | H5 | H6 |
|---|---|---|---|---|---|
| 2 | 7 | 6 | 0 | 0 | 0 |
Heading structure in the source code
- <H1> The most comprehensiveCustomer Experience Management Frameworkanywhere.
- <H1> Services
- <H2> Customer Experience Management
- <H2> Training & Workshops
- <H2> What is Customer Experience?
- <H2> Clients
- <H2> Featured Article
- <H3> Building a Customer Experience Management Practice
- <H2> Recent Posts
- <H3> Loyalty Programs Don’t Drive Loyalty (Part 2): Why?
- <H3> Loyalty Programs Don’t Drive Loyalty; Customer Experience Does
- <H3> Authenticity: Lesson in Exceptional Service from a Small Coffee Shop
- <H3> The Widening Gulf of Customer Experience
- <H3> Lessons in Customer Experience From a Hair Salon
- <H2> Journal Subscription
Word cloud
- customer27
- experience20
- design8
- journal7
- management7
- research6
- training6
- david6
- jacques6
- input5
- workshops5
- all4
- loyalty4
- service4
- services4
- framework3
- news3
- product3
- clients2
- company2
- practice2
- home2
- building2
- drive2
- articles2
- user2
- email2
- don’t2
- programs2
- article2
- insights2
- program2
- alignment2
- organizational2
- lifecycle2
- audit2
Keyword matrix
| word | title | descriptions | heading |
|---|---|---|---|
| customer | |||
| experience | |||
| design | |||
| journal | |||
| management | |||
| research |
Two Word cloud
- customer experience10
- experience management4
- david jacques3
- customer input3
- customer research3
- drive loyalty2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 6 images on this web page.
Alternate attributes for the following 1 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Alternate attributes for the following 1 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Readability
Flesch–Kincaid Grade Level
9.20
Flesch Reading Ease
36.70
Coleman Liau Index
12.00
Automated Readability Index (ARI)
8.40
Dale–Chall Readability
8.10
SMOG Index
9.80
Spache Readibility
5.00
Number of letters
2540
Number of words
432
Number of sentences
103
Average words per sentences
4
Number of syllables
847
Syllables in words
869
Average syllables in words
1.96
Number of words in first three syllables
134
Percentage of word / syllables
31.02
Words not in Dale-Chall easy-word list
216
Words not in Spache easy-word list
127
Technologies
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Error! The web address is accessible with and without www!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.
Speed test
Server response time
The server response time is not fast enough: 0.79 seconds have passed until the page started to load.
Table layout
Good! No nested tables found.
Number of HTTP resources
29
Number of source domains
5
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files
List of render blocking javascript files
- http://www.customerinput.com/.. /X7oMcxaL2usvOb2XDlW_z_bifFM.js
- http://www.customerinput.com/.. /jquery.fancybox.js
- http://www.customerinput.com/.. /style.css
- http://www.customerinput.com/.. /fancybox.css
Speed test – Javascript
Javascript
Good! Just a few javascript files are detected on the website.
- http://www.customerinput.com/wp_folder/wp-content/plugins/bwp-minify/min/?f=wp_folder/wp-includes/js/jquery/jquery.js,wp_folder/wp-includes/js/jquery/jquery-migrate.min.js,wp_folder/wp-content/plugins/sociable/js/sociable.js,wp_folder/wp-content/plugins/sociable/js/vuible.js,wp_folder/wp-content/plugins/sociable/js/addtofavorites.js,wp_folder/wp-content/plugins/fancybox-for-wordpress/fancybox/jquery.fancybox.js
- http://www.customerinput.com/wp_folder/wp-content/plugins/bwp-minify/min/?f=wp_folder/wp-includes/js/wp-embed.min.js
File size of all javascript files combined
524.57KB
Javascript minifying
Great! The Javascript files are minified.
Speed test – CSS
CSS
Good! Just a few CSS files are used on this website.
- http://www.customerinput.com/wp_folder/wp-content/plugins/bwp-minify/min/?f=wp_folder/wp-content/themes/customerinput/style.css
- http://www.customerinput.com/wp_folder/wp-content/plugins/bwp-minify/min/?f=wp_folder/wp-content/plugins/sociable/css/sociable.css,wp_folder/wp-content/plugins/fancybox-for-wordpress/fancybox/fancybox.css
File size of all css files combined
41.97KB
CSS minifying
Great! The CSS elements are minified.
Speed test – Compression
Uncompressed size of the of the HTML
72.67KB
Gzip compression
Your site uses compression.
Speed test – Browser cache
Number of static resources (image, JS, CSS)
23
Browser cache
The browser cache is not set correctly for all elements.
| URL | Duration |
|---|---|
| https://syndication.twitter.com/settings | 10 minutes |
| http://apis.google.com/js/plusone.js | 30 minutes |
| http://platform.twitter.com/widgets.js | 30 minutes |
| https://apis.google.com/js/plusone.js | 30 minutes |
| http://www.google-analytics.com/analytics.js | 2 hours |
| http://www.customerinput.com/.. /fancybox.css | 24 hours |
| http://www.customerinput.com/.. /style.css | 24 hours |
| http://www.customerinput.com/.. /jquery.fancybox.js | 24 hours |
| http://www.customerinput.com/.. /wp-embed.min.js | 24 hours |
| http://www.customerinput.com/.. /wp-emoji-release.min.js?ver=4.6.11 | 2 days |
Speed test – Images
File size of all images combined
113.68KB
Image optimisation
You can save 21.8KB (40% compression) by optimising the images below:
- By lossless compressing the http://www.customerinput.com/images/homeheader-framework.jpg you can save 15.4KB (46%) data.
- By lossless compressing the http://www.customerinput.com/.. /Customer-Experience-Management-Infoposte... you can save 4.1KB (37%) data.
- By lossless compressing the http://www.customerinput.com/images/header_bg_greyline.jpg you can save 740B (29%) data.
- By lossless compressing the http://www.customerinput.com/.. /customer_input_logo_whitebg.gif you can save 716B (17%) data.
- By lossless compressing the http://www.customerinput.com/images/icon-cem.png you can save 605B (18%) data.
- By lossless compressing the http://www.customerinput.com/.. /bg-grey-grad.png you can save 318B (51%) data.
Links
We found a total of 44 different links.
Internal links: 43
External links: 1
Internal links: 43
External links: 1
External links:
| Link text (anchor) | Link strength |
|---|---|
| Follow @customerinput |
Internal links:
Website security
IP
104.28.8.30
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Good! We have not found any unencrypted email addresses.
Sites on same ip
Icons
Favicon
Error! No favicon is found. Using favicon helps to build a better brand quicker.
Typos
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